Privacy Policy
Privacy Policy
Privacy Policy
Last Updated: 10 March 2026
Introduction
This Privacy Policy (“Policy”) outlines the policies and procedures of Sturdy Systems regarding the collection, use, and disclosure of information obtained through our services.
This includes services made available through our website and any related software, platforms, or services provided by Sturdy Systems (collectively referred to as the “Services”).
By using the Services, you consent to the collection, use, storage, processing, and disclosure of your information as described in this Privacy Policy.
We handle personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles where applicable.
Information We Collect
Personal Information
When you request information about our Services or register to use them, Sturdy Systems may collect personal information such as:
Name
Company name
Address
Phone number
Email address
These details are referred to as Personal Contact Information.
When purchasing our Services, we may also request Billing Information, including:
Billing name and address
Payment information
Number of employees or users within your organisation using the Services
Data, Diagnostic and Login Information
When using the Services, you may create, upload, store, or share information including:
Company descriptions
Logos
Photos
Email addresses
Custom emails
Other user-generated content
This is collectively referred to as Data.
If technical issues occur, we may request permission to collect Diagnostic Information, which may include:
Operating system version
Hardware information
Browser version
System error logs
Email address (if provided)
We may also store certain login-related information through cookies stored locally on your device to streamline login processes.
Analytics Information
As you use our website and Services, we may collect Website Navigational Information through commonly used tools such as:
Cookies
Web beacons
Analytics platforms
This information may include:
Browser type and language
IP address
Pages viewed
Links clicked
Time spent on pages
This data is collectively referred to as Analytics Information.
We may use analytics services such as Google and Google Analytics to understand how users interact with our website.
Google and other advertising partners may use cookies to display advertisements based on previous visits to our website or other websites.
Users can opt out of personalised advertising via:
Google Ads Settings
www.aboutads.info
Geo-Location Information
Currently, Sturdy Systems does not collect real-time location information through the Services.
If this changes in the future, we will request your consent before collecting such information.
How We Use Your Information
We use the information we collect for the following purposes:
Personal Contact Information
To:
Provide and administer our Services
Communicate updates and announcements
Provide support
Send relevant marketing communications (where permitted by law)
Billing Information
Payment processing is handled through trusted third-party providers such as Stripe.
We do not store full payment card details on our servers.
Data, Diagnostic and Login Information
Used for:
Operating and maintaining the Services
Troubleshooting issues
Improving system performance and functionality
Analytics Information
Used to:
Monitor usage of the Services
Improve website usability
Enhance features and user experience
Maintain security and verify authorised access
Sharing and Disclosure of Information
Third-Party Integrations
Our Services may allow users to connect or share information with third-party platforms such as:
X (Twitter)
Use of these integrations is optional and controlled by the user.
We are not responsible for how third-party platforms use the data once shared.
Marketing and Publicity
By using our Services, you agree that Sturdy Systems may identify you as a customer and may display your business name or logo on our website or marketing materials unless otherwise agreed.
Sale of Personal Information
Sturdy Systems does not sell, rent, or trade personal information to third parties.
Service Providers
We may engage trusted third-party providers to assist with:
Data storage
Analytics
Payment processing
Technical infrastructure
Marketing and communications
These providers may access information only as necessary to perform services on our behalf and must comply with confidentiality and privacy obligations.
Legal Disclosure
We may disclose information if required to:
Comply with legal obligations
Respond to court orders or government requests
Investigate fraud or illegal activity
Protect the safety, rights, or property of users or others
International Data Transfers
Some service providers or infrastructure may be located outside Australia.
As a result, personal information may be transferred to or processed in other countries, including the United States or other jurisdictions where our technology providers operate.
Where this occurs, we take reasonable steps to ensure information is handled securely and in accordance with this Privacy Policy.
Data Retention
We retain personal information for as long as necessary to:
Provide the Services
Maintain records required by law
Resolve disputes
Enforce agreements
If you cancel your account, we will take reasonable steps to delete or anonymise your personal information, although backup copies may remain for a limited period.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If material changes are made, we may:
Notify users via email, and/or
Post an updated version on our website.
Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
Community Features
Our Services may include public features such as:
Blogs
Forums
Community posts
Information posted in these areas may be visible to other users and may remain publicly accessible even after account cancellation.
Access and Correction of Personal Information
You may request access to or correction of personal information we hold about you, subject to applicable legal limitations.
Requests should be submitted in writing using the contact details below.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Sturdy Systems
Attn: Privacy Officer
12A Stafford Street
California Gully, VIC
Email: [email protected]
